1. Introduction

Funway Holidays Pvt Ltd respects the privacy of its clients and is committed to protecting personal data provided through our website, enquiry forms, email communication, WhatsApp messages, and travel booking requests.

2. Information We May Collect

We may collect the following information when you contact us or request travel services:

• full name
• phone number / WhatsApp number
• email address
• passport details, when required for visas, flights, hotel bookings, or travel arrangements
• travel dates, destination preferences, hotel preferences, and other trip details
• payment and booking-related information

3. How We Use Your Information

Your personal data is used only for legitimate travel service purposes, including:

• processing travel enquiries
• preparing quotations and itineraries
• hotel, transport, guide, and travel service bookings
• visa assistance and travel documentation, where applicable
• sending booking confirmations and important travel updates
• providing customer support before, during, and after travel
• improving the quality of our services

4. Sharing of Information

We do not sell or rent personal data to third parties. Personal information may be shared only when necessary to provide requested travel services, including with hotels, airlines, transport providers, guides, visa partners, insurance providers, or other service partners involved in the booking process.

5. Marketing Communications

Clients may voluntarily subscribe to receive travel news, special offers, newsletters, and promotional communications from Funway Holidays Pvt Ltd. You may unsubscribe from marketing communications at any time.

6. Data Protection

We take reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.

7. Data Retention

We keep personal data only for as long as necessary to provide travel services, comply with legal obligations, maintain booking records, and support customer service requirements.

8. Cookies

Our website may use cookies to improve user experience, analyze website traffic, and support basic website functionality. You may control cookies through your browser settings.

9. External Links

Our website may contain links to external websites. Funway Holidays Pvt Ltd is not responsible for the privacy practices, content, or security of third-party websites.

10. User Consent

By using our website, submitting an enquiry, or providing personal information to us, you agree to the collection and use of your data in accordance with this Privacy Policy.

11. Contact Information

For questions regarding this Privacy Policy or personal data processing, please contact us:

Funway Holidays Pvt Ltd
Website: www.funway.lk
Email: funwaysrilanka@gmail.com